Fair & Transparent

Refund Policy

Last updated: March 1, 2025

We want you to feel confident about every purchase with MyAIChatBox. This policy explains when refunds apply and how to request one.

✅

Eligibility

Refunds apply to purchases made directly through MyAIChatBox for personal or team plans.

Annual plans within 14 days of the initial charge are eligible for full refunds.
Monthly plans can be refunded within 7 days of the initial charge.
Add-ons or usage-based fees are reviewed individually based on circumstances.

⏳

Please contact us as soon as you notice an issue so we can resolve it quickly.

We prioritize requests submitted within the timelines above for faster approvals.
Requests outside the window may be eligible for partial credit depending on usage.
Bank chargebacks may delay resolution, so we recommend reaching out to us first.

🧾

Provide the details below and our team will review within two business days.

Email support@myaichatbox.com with your account email, receipt, and reason for the request.
Keep your original payment method active so funds can be returned without delays.
Approved refunds go back to the original payment method and may take 5-10 business days to appear.

🔁

You stay in control of renewals and ongoing charges.

You can cancel auto-renewal anytime from your account to stop future invoices.
If a renewal was charged unintentionally, contact us within 3 days for review.
After cancellation, paid access typically continues until the current billing period ends.

⚖️

We aim to be fair while preventing misuse or fraud.

Refunds are not available for accounts involved in abuse, spam, or policy violations.
Significant usage during the billing period may reduce the refundable amount.
Local taxes or bank fees are set by your provider and may be non-refundable.

Share your order details and any context—we'll review quickly and help you find the best solution.